Prohibited Items & Seller Guidelines

Overview

ShopKatalog is committed to maintaining a safe, legal, and trustworthy marketplace for all users. This policy outlines items and activities that are strictly prohibited on our platform. All sellers must comply with these guidelines.

1. Pharmaceuticals, Drugs, and Health Supplements

1.1 Prohibited Pharmaceutical Products

• Prescription medications and drugs of any kind
• Over-the-counter (OTC) medications
• Generic or branded pharmaceutical drugs
• Antibiotics, antivirals, antifungals
• Pain relievers and analgesics
• Psychiatric medications (antidepressants, antipsychotics, etc.)
• Cardiovascular medications
• Diabetes medications (insulin, metformin, etc.)
• Hormone treatments and contraceptives
• Erectile dysfunction medications
• Any medication requiring a prescription

1.2 Prohibited Supplements and Vitamins

• Dietary supplements and nutritional supplements
• Vitamin supplements (multivitamins, vitamin D, B12, etc.)
• Mineral supplements (calcium, iron, zinc, etc.)
• Herbal supplements and remedies
• Protein powders and supplements
• Pre-workout and post-workout supplements
• Weight loss pills and diet supplements
• Fat burners and metabolism boosters
• Muscle building supplements
• Amino acid supplements
• Probiotics and digestive supplements
• Nootropics and cognitive enhancers

1.3 Prohibited Performance Enhancers

• Anabolic steroids
• Performance-enhancing drugs (PEDs)
• Human growth hormone (HGH)
• Testosterone boosters
• SARMs (Selective Androgen Receptor Modulators)
• Peptides for performance enhancement

1.4 Prohibited Cannabis and CBD Products

• CBD (Cannabidiol) products in any form
• THC products
• Cannabis or marijuana products
• Hemp oil with CBD content
• Cannabis-derived supplements
• Medical marijuana products

1.5 Detection and Enforcement

We use advanced AI-powered content moderation systems to automatically detect and block pharmaceutical products. Our systems scan:

• Product names and descriptions for pharmaceutical keywords
• Product categories for health-related classifications
• Images for pharmaceutical packaging and labeling
• Dosage information and medical terminology

Attempts to circumvent these systems (e.g., using alternative spellings, coded language, or misleading categories) will result in immediate account termination.

2. Illegal Goods and Services

• Illegal drugs and controlled substances
• Drug paraphernalia
• Stolen goods or goods obtained through theft
• Counterfeit or pirated items
• Items that infringe on intellectual property rights
• Fake documents, IDs, or credentials
• Items that facilitate illegal activities

3. Weapons and Dangerous Items

• Firearms, ammunition, and firearm parts
• Explosives, fireworks, and incendiary devices
• Weapons of any kind (knives, brass knuckles, etc.)
• Weapon accessories and modifications
• Self-defense weapons (tasers, pepper spray, etc.)
• Items designed to cause harm

4. Adult Content and Services

• Pornographic or sexually explicit content
• Adult services or escort services
• Sex toys and adult novelty items
• Items promoting sexual services

5. Tobacco and Related Products

• Cigarettes and tobacco products
• E-cigarettes and vaping products
• Smoking accessories
• Nicotine products

6. Animals and Wildlife

• Live animals (some exceptions for fish and insects may apply)
• Parts or products from endangered species
• Ivory and products made from endangered animals
• Animal fighting equipment or services

7. Hazardous Materials

• Toxic or hazardous chemicals
• Radioactive materials
• Biohazards
• Industrial solvents and acids
• Materials that pose shipping or safety risks

8. Fraudulent and Misleading Items

• Items with false or misleading descriptions
• Listings making unsubstantiated health claims
• Fake reviews or testimonials
• Pyramid schemes or multi-level marketing (MLM) schemes
• Get-rich-quick schemes
• Lottery tickets or gambling services

9. Alcohol

• Alcoholic beverages (beer, wine, spirits)
• Alcohol-making equipment (unless clearly for non-alcoholic use)

Note: Some regions may permit alcohol sales with proper licensing. Contact us if you hold appropriate licenses.

10. Medical Devices and Services

• Prescription medical devices
• Implantable medical devices
• Used or opened medical devices
• Medical services or diagnoses
• Products making medical claims without proper approval

Seller Best Practices

Accurate Listings

• Provide truthful, accurate product descriptions
• Use clear, representative photos
• Specify correct categories
• Include all relevant product details
• Disclose any defects or limitations

Compliance

• Ensure products comply with all applicable laws and regulations
• Obtain necessary licenses and permits
• Pay all required taxes
• Follow consumer protection laws
• Respect intellectual property rights

Customer Service

• Respond promptly to customer inquiries
• Process orders in a timely manner
• Provide accurate shipping information
• Honor return and refund policies
• Address complaints professionally

Reporting Violations

If you encounter listings that violate these guidelines, please report them through our reporting system. We take all reports seriously and will investigate promptly.

Sellers who repeatedly violate these policies or engage in serious violations may face permanent account suspension and potential legal action.

Questions?

If you have questions about whether a specific item is permitted on ShopKatalog, please contact our support team before listing. We're here to help ensure compliance with our policies.