Data Security

Why Data Security Matters

Your business data and your customers' information are critical assets. At ShopKatalog, we take data security seriously with enterprise-grade protection measures, regular security audits, and compliance with international standards.

🔒 Secure by Default: All data at ShopKatalog is encrypted, monitored, and protected 24/7 with redundant systems.

Data Encryption

In Transit (TLS/SSL)

All data transmitted between your browser and ShopKatalog servers is encrypted using TLS 1.2 or higher. This means:

Your login credentials are encrypted
Customer orders are securely transmitted
Payment information is protected
Customer messages and reviews are encrypted

At Rest (Database Encryption)

Data stored on ShopKatalog servers is encrypted at the database level:

Shop data is encrypted with AES-256 encryption
Customer information is stored encrypted
Order history and transaction details are protected
Product catalogs are secured
Payment details are never stored in plaintext

✅ Encryption Standard: We use AES-256, the same encryption standard used by government and financial institutions.

What Data Is Protected

Account Information

Your name, email, phone number, and account preferences are encrypted and stored securely on our servers.

Shop Configuration

Your shop name, description, logo, settings, and customizations are protected with database encryption.

Product Catalog

Product details, prices, descriptions, and inventory information are securely stored and backed up regularly.

Customer Information

Customer names, contact details, addresses, and order history are protected and only visible to you.

Payment Information

Payment details are processed by PCI-DSS compliant providers. ShopKatalog never stores card numbers.

Access Control & Permissions

Who Can Access Your Data

Your data is private and secure:

Only You: Can access your shop dashboard and customer information
Authorized Staff: ShopKatalog support team can access data only with your explicit permission for support
Never Shared: Your data is never sold or shared with third parties
API Access: Third-party integrations only access what you authorize

Account Security Measures

Password hashing with bcrypt algorithm
Session management with secure tokens
Rate limiting to prevent brute force attacks
IP address tracking for suspicious activity
Automatic session timeout for inactive accounts

Backup & Disaster Recovery

Your data is protected against loss with comprehensive backup and recovery procedures:

Backup Procedures

✓Daily Backups: Complete data backups created every day
✓Geographic Redundancy: Backups stored in multiple locations
✓Encryption: All backups are encrypted with same standard as live data
✓Recovery Time: Data can be recovered within 24 hours if needed
✓Verified Integrity: Backups are tested regularly for integrity

💡 Recovery Window: In case of data loss or emergency, your data can be recovered from backup within 24 hours with no additional charge.

Continuous Security Monitoring

ShopKatalog monitors all systems 24/7 for security threats:

Real-time Monitoring

• Intrusion detection systems
• Anomaly detection
• Traffic analysis
• Login attempt monitoring

Threat Response

• Automated threat detection
• Incident response team
• Real-time alerting
• Rapid remediation

Compliance & Certifications

ShopKatalog maintains compliance with international security standards:

GDPR Compliant

General Data Protection Regulation compliance for EU customers

PCI-DSS Certified

Payment Card Industry compliance for secure payment processing

SOC 2 Type II

Security, Availability, and Confidentiality standards

ISO 27001

International Information Security Management certification

Your Data Security Best Practices

Protect Your Account

1Strong Password: Use a unique, complex password (16+ characters recommended)
2Unique Email: Use an email address not used elsewhere
3Never Share: Don't share your login credentials with anyone
4Logout: Log out from shared or public computers
5Verify URLs: Always use https://shopkatalog.com (check the lock icon)
6Watch Phishing: Be cautious of emails requesting login info

Report a Security Vulnerability

If you discover a security vulnerability, please report it responsibly:

Security Disclosure

Please report vulnerabilities privately to: security@shopkatalog.com

• Include details about the vulnerability
• Provide steps to reproduce if possible
• Allow 48 hours for initial response
• We will work with you on a fix
• Credit will be given upon public disclosure

Common Questions

Is my data encrypted when I upload product images?

Yes. All product images are encrypted in transit and at rest on our servers. Images are only accessible through your account or your public shop page.

What happens if I lose my password?

Use the "Forgot Password" option on the login page. We'll send a secure password reset link to your registered email. Never share this link with anyone.

Can ShopKatalog employees see my shop data?

ShopKatalog employees cannot access shop data without explicit permission and audit logging. Support staff can only access data when you grant permission for troubleshooting.

How long is data kept after I delete my account?

Deleted data is permanently removed from active servers within 30 days. Backups containing deleted data are retained for 90 days for recovery purposes only.