Data Export Guide

Exporting Your Data

Your data belongs to you. ShopKatalog makes it easy to export, backup, and download all your business information at any time. This guide shows you how to export different types of data in various formats.

📥 Regular Backups: We recommend exporting your data regularly as a backup. You have the right to your data at any time.

Types of Data You Can Export

Account Data

Your profile, settings, and preferences

Shop Configuration

Shop settings, customizations, and branding

Products

All product information and details

Orders

Complete order history and details

Customers

Customer information and contacts

Reviews & Ratings

Customer feedback and reviews

Complete Data Export (All Data)

Export all your data in one comprehensive file:

How to Export All Data

Log into your ShopKatalog account
Go to Account Settings → Privacy & Data
Click "Download My Data" button
Select export format (JSON, CSV, or ZIP)
Choose time period (last 30 days, 90 days, all time)
Click "Prepare Export"
You'll receive an email within a few minutes with download link
Download link is valid for 7 days

✅ GDPR Compliant: Complete data export in standard, machine-readable formats as required by law.

Export Formats

JSON Format

Structured data format, best for technical use and data import

{ "account": {...}, "shop": {...}, "products": [...], "orders": [...], "customers": [...] }

CSV Format

Spreadsheet format, easy to open in Excel/Google Sheets

Product Name, Price, Category, Stock, Created Date

ZIP Archive

Complete package with product images and all data files

• account.json - Account information
• shop.json - Shop configuration
• products.csv - Product details
• images/ - Product images
• orders.csv - Order history
• customers.csv - Customer data

Export Specific Data

Products Export

Export your product catalog:

Go to Products → Product List
Click "Export Products" button
Select format (CSV or JSON)
Choose filters (category, status, date range)
Click "Download"

Includes: Product name, description, price, category, stock, images, created date, updated date

Orders Export

Export your order history:

Go to Orders → Order Management
Click "Export Orders" button
Select date range
Choose format (CSV or JSON)
Select which columns to include
Click "Download"

Includes: Order ID, customer name, contact info, items, total amount, payment status, order date, delivery status

Customers Export

Export your customer list:

Go to Customers → Customer List
Click "Export Customers" button
Select filters (purchase status, date range)
Choose format (CSV or JSON)
Click "Download"

Includes: Customer name, email, phone, address, total purchases, last order date

Reviews Export

Export customer reviews and ratings:

Go to Products → Reviews
Click "Export Reviews" button
Select filters (rating, date range)
Choose format (CSV or JSON)
Click "Download"

Importing Exported Data

You can re-import exported data to ShopKatalog or use it with other tools:

Import Products from CSV

Go to Products → Product List
Click "Import Products" button
Select your CSV file
Map columns (name, price, category, etc.)
Preview import
Click "Import" to add products

⚠️ CSV Format: CSV must include headers. Required columns: product_name, price. Optional: description, category, stock, images

Import to Other Platforms

Your exported CSV files work with many platforms:

Google Sheets, Excel, LibreOffice - Open and edit CSV directly
WooCommerce, Shopify - Use import tools with CSV files
Email marketing platforms - Import customer lists
Accounting software - Import orders for bookkeeping
Data analysis tools - Analyze sales with JSON/CSV exports

Data Backup Best Practices

Backup Schedule

•Weekly: Export complete data every week
•Before Major Changes: Export before inventory updates, price changes, or bulk deletions
•Monthly Orders: Export orders at month end for accounting
•After Bulk Import: Verify data and export backup immediately

Storage Best Practices

Store backups in multiple locations (local computer, cloud, external drive)
Use cloud storage (Google Drive, Dropbox, OneDrive) for automatic sync
Keep one backup offline (external hard drive) for disaster recovery
Label files with date (export_2024-01-15.zip)
Consider encrypting sensitive backups
Verify you can open and read backups periodically

Backup Checklist

Export all data monthly

Store in cloud and offline location

Label files with dates

Test restoring from backup

Encrypt sensitive backups

Keep recovery documentation

Data Portability & Migration

Move your data to another platform anytime:

Steps to Migrate

Export Data: Go to Privacy & Data → Download My Data. Export in the format your new platform supports
Verify Export: Open the exported files to ensure all data is present and correct
Check Compatibility: Confirm the new platform can import your data format
Test Import: Try importing a small sample first to verify mapping
Full Migration: Once tested, import your complete data
Verify Integrity: Check that all data migrated correctly
Close Account: After verification, you can close your ShopKatalog account

💡 Your Rights: You have the right to export your data in standard, machine-readable formats and take it to another service (GDPR Article 20).

File Sizes & Export Limits

Export Size Limits

• Single export file: Up to 5GB (compressed)
• Individual data type: Up to 1GB
• ZIP archive with images: Up to 10GB

Large Shop Guidance

If your shop is very large (10,000+ products or 100,000+ orders):

• Export data by category or date range
• Use CSV format instead of JSON (smaller)
• Contact support@shopkatalog.com for assistance

Download Link Expiration

• Export links valid for: 7 days
• Multiple downloads: Allowed
• Re-request: Generate new export anytime

Common Questions

Is there a cost to export data?

No! Data export is completely free and unlimited. You can export data as often as you need.

Can I export images with products?

Yes! Choose ZIP archive format to include product images. Individual CSV/JSON exports include image URLs instead of files.

How long does the export take?

Most exports complete within 5-10 minutes. Large shops (10,000+ products) may take up to 1 hour. You'll receive an email with the download link.

Can I export only certain date ranges?

Yes! When exporting individual data types (orders, customers), you can select specific date ranges to limit the export.

Are exports encrypted?

Exports are transmitted securely via HTTPS. The files themselves are not encrypted, but you can password-protect ZIP files.